Return Policy

In the unlikely event that you are unhappy with your order (for example, it does not fit properly), we accept returns in their original condition and packaging within 10 days of receipt. Refunds will not be processed until item has been received. Upon receipt of returned package, the refund will be issued within 5 working days. Refunds will be issued, less original shipping costs. You must contact us at support@intimategoddesslingerie.com to receive a return item authorization number BEFORE returning the item. Alternatively you can call at 1-866-928-0691 or in the local Phoenix, Arizona and surrounding area 623-925-5672 Items MUST be shipped to: Divas and Goddesses 14175 W. Indian School Rd. Suite B4-428 Goodyear, AZ 85395 Please NOTE: Items can be tried on for size, but must NOT be worn. Undergarments such as thongs, briefs, panties must not be tried on at all, for safety reasons. If the item is received soiled or damaged, other than manufacturers defects, we cannot issue a refund. You are responsible for return shipping costs. If your purchase was damaged on receipt or there is a manufactures defect when you received it, we will give you an exchange or refund. Please pay close attention to the sizing charts on the website, before placing your order in order to minimize the need for returns.